TERMS AND CONDITIONS

TERMS AND CONDITIONS

These terms and conditions provide clear and transparent information about how Jungle Safari operates and what to expect when booking and participating in our activities. We recommend that you read this information carefully before making any reservations. You agree to abide by these terms and conditions by using our services. If you have any questions or need more information, please do not hesitate to contact our team - we hope you enjoy your experience with us!

PRICING:

  • All prices shown on our website are in the currency specified and are valid at the time of booking unless otherwise stated.
  • Prices may vary according to season, availability, and other factors.

PROMOTIONS: 

  • Promotions and discounts offered on our website are subject to availability and may have specific terms and conditions.
  • Promotions may have limited validity dates and are subject to change without notice.

PRICE CHANGES: 

  • We reserve the right to change the prices of our activities at any time without notice.
  • Price changes will not affect reservations confirmed before the price change unless otherwise stated.

RESERVATIONS AND  CONFIRMATIONS: 

  • All reservations must be made through our online reservation system.
  • Reservation confirmation will be subject to availability for the date and time selected.
  • Once the reservation has been made, an email confirmation will be sent with details of the activity and relevant instructions.

PAYMENT: 

  • Payments must be made according to the conditions established at the time of booking to guarantee participation in the activity.
  • Payments can be made online via our secure payment method, Stripe.

CANCELLATIONS AND REFUNDS: 

  • Cancellations are subject to our current cancellation and refund policy.
  • Refunds will be processed by the terms outlined in our cancellation and refund policy.

MODIFICATIONS AND CHANGES: 

  • Any modifications to the reservation must be made at least 24 hours before the reservation date.

CUSTOMER RESPONSIBILITY: 

  • The customer is responsible for providing accurate and complete information when making the reservation.
  • The client is responsible for complying with the age, health, and safety requirements established for the activity.

RESPONSIBILITY OF JUNGLE SAFARI: 

  • Jungle Safari is committed to providing the activity as advertised and meeting safety and quality standards.

ACCEPTANCE OF TERMS AND CONDITIONS:

  • The client automatically accepts these terms and conditions by making an online reservation.
  • These terms and conditions are subject to change and update. Any modifications will be communicated to affected customers promptly.